Waah Gwaan Café Privacy Policy

Effective Date: August 26, 2026
Last Updated: August 26, 2026

Waah Gwaan Café respects your privacy and is committed to protecting the personal information you provide when using our website, online ordering services, and other customer services.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and how you can contact us about your information.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Personal Information

• Name;

• Telephone number;

• Email address;

• Delivery address;

• Billing information;

• Order information; and

• Customer communications.

Order Information

When you place an online order, we may collect information about:

• Items ordered;

• Order date and time;

• Order amount;

• Pickup or delivery information;

• Special instructions; and

• Order status.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Website pages visited;

• Referring website; and

• General usage information.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders;

• Process payments;

• Arrange deliveries;

• Contact you regarding your order;

• Respond to customer-service requests;

• Provide receipts and order confirmations;

• Process refunds;

• Improve our website;

• Improve our products and services;

• Prevent fraud and unauthorized transactions;

• Maintain website security;

• Meet legal or regulatory requirements; and

• Send marketing communications where permitted and where appropriate consent has been obtained.

3. Payment Information

Online payments may be processed by third-party payment providers.

Where payment processing is handled by a third party, your payment information may be transmitted directly to that provider according to its security procedures and privacy policy.

Waah Gwaan Café does not intentionally retain complete payment-card information when such information is processed directly by a third-party payment processor.

4. Cookies

Our website may use cookies and similar technologies.

Cookies may help us:

• Keep items in your shopping cart;

• Remember preferences;

• Understand website usage;

• Improve website performance;

• Provide relevant website functionality; and

• Support analytics or marketing activities where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. WooCommerce and Website Services

Our online ordering system may use WooCommerce, WordPress, payment processors, hosting providers, analytics services, security services, and other technology providers.

These providers may process information necessary to operate the website and fulfill customer orders.

6. Sharing Information

We may share relevant personal information with trusted service providers where necessary to operate our business.

Examples may include:

• Payment processors;

• Delivery providers;

• Website hosting providers;

• IT and security providers;

• Email or communication providers;

• Accounting or professional service providers; and

• Government or regulatory authorities where legally required.

We do not sell customer personal information as a business practice.

7. Marketing Communications

Where permitted, we may use your contact information to send information about:

• Promotions;

• New menu items;

• Special offers;

• Events;

• Café announcements; and

• Other Waah Gwaan Café updates.

Where applicable, you may unsubscribe from marketing communications by following the unsubscribe instructions provided in the communication or contacting us directly.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website or internet transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for business, customer-service, accounting, legal, security, and regulatory purposes.

Different types of information may be retained for different periods.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

11. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, payment services, delivery services, or other websites.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of those websites before providing personal information.

12. Your Privacy Rights

Depending on applicable Jamaican law, you may have rights concerning your personal information, including rights relating to:

• Access;

• Correction;

• Use of personal information;

• Consent;

• Withdrawal of consent where applicable; and

• Complaints regarding privacy practices.

Requests may be subject to applicable legal requirements and reasonable verification procedures.

13. Privacy Complaints

If you have a concern about how your personal information is being handled, please contact Waah Gwaan Café first so that we can investigate and attempt to resolve the matter.

You may also have rights to make a complaint to the relevant Jamaican privacy or regulatory authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The revised policy will be posted on our website with an updated effective date.

15. Contact Us

For privacy questions, requests, or concerns, please contact:

Waah Gwaan Café
Jamaica
Tagline: NYAM. DRINK. LIVE!

Please use the current contact information published on our website.

Last Updated: August 26, 2026